Privacy Policy

Last Updated: 26th March 2026

All London Recovery ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle recovery services or visit our website.

Please read this Privacy Policy carefully. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you request our services, contact us, or use our website. The types of information we may collect include:

• Personal identification information (name, email address, phone number)
• Vehicle details (make, model, registration number, location)
• Payment information (processed securely through our payment partners)
• Communications and correspondence with us
• Technical data (IP address, browser type, device information) when you visit our website

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our vehicle recovery and breakdown services
• Process payments and complete transactions
• Communicate with you about your service request
• Respond to your enquiries and provide customer support
• Improve our services and website functionality
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (such as payment processors)
• Law enforcement or regulatory authorities if required by law
• Third parties with your consent or at your direction

All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymise it.

6. Your Rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Object to or restrict processing of your information
• Request data portability
• Withdraw consent at any time where we rely on consent to process your information

To exercise any of these rights, please contact us using the details provided below.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can set your browser to refuse cookies, but this may limit some functionality of our website. For more information, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

All London Recovery
Telephone: 020 3828 7723
Email: info@alllondonrecovery.co.uk
Website: alllondonrecovery.co.uk

12. GDPR Compliance

All London Recovery complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to upholding your data protection rights and processing your personal information lawfully, fairly, and transparently.